Update 4 July 2025, 8:30am - this issue is now resolved. Thank you for your patience. 

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We are experiencing issues with our out of hours phone line this evening. 

This may mean that anyone trying to call us to report an emergency issue is unable to get through to us or hears an 'engaged' tone on the line. 

If you are trying to contact us and are not able to get through, please hang up and try again. 

We realise this will be frustrating and apologise for any inconvenience. We will post an update here as soon as possible.